Making life easier for Vacation Retal
Homeowners
inside AirBnB
We are Andres and Kelly Ospina, a passionate couple living and loving Orlando, originally from Colombia! We work full time in Real Estate. Andres is a Realtor/Loan Officer, and Kelly is the Marketing Director/Manager. We also own a property management company called Ecologic Management!
Our true passion is helping and teaching people how to achieve financial freedom through Real Estate. Do you dream of traveling the world and experiencing different cultures? So do we! But before that, let us assist you in finding the perfect property in Orlando or an investment opportunity here. Not only will we help you find it, but we will also manage it for you, allowing you to enjoy your travels without worries.
We love to travel, meet new people, dance, work out, and embrace new experiences. We can’t wait to host you and provide an unforgettable experience. Trust us to help you make your dreams in the world of Real Estate come true!
Contact us today and let us be your guides on this exciting journey. We look forward to meeting you soon!
Below, please find some of the common expenses of running your home: *ESTIMATES*
You as the owner will be responsible to pay for utilities, pest control (if needed), wifi and lawn maintenance. In Orlando, Melbourne, Kissimmee and DeLand we do offer landscaping, pool , and pest control services!
We have a whole team that includes the cleaning crew, handyman services, quality control and a dedicated relationship manager to make sure your guests receives the best experience.
Your plans have changed and now you need to cancel your reservation. No problem. You can go to your Trips to cancel or make changes to your reservation.
and select the trip you want to cancel
and select the trip you want to cancelRequesting a refund during your stay
If you’re experiencing an issue during your stay, you can ask your Host to fix it, request a partial refund, or request to cancel your reservation for a full refund. It’s important to submit your request within 24 hours of noticing the issue, and your Host will have 1 hour to respond. If they decline or don’t respond, you can ask Airbnb to step in to help.
Airbnb supports different payment methods, depending on the country your payment account is located in.
We’ll show you which payment methods are available on the checkout page, after you select your country.
Offline or cash payments are a violation of our Terms of Service, and can result in removal from Airbnb. Off-site payments make it harder for us to protect your information, and put you at greater risk of fraud and other security issues.
You booked an Experience, but the date or time no longer works for you? Don’t worry, you don’t have to miss out! You may be able to change your reservation, depending on your Host’s availability and their cancellation policy.
You’ll be able to review any changes in the total cost before you finalize the change.
and select the Experience you want to change and select the Experience you want to changeIf the options don’t work for you, you can request to book a date or time that’s not on your Host’s calendar or you can cancel your reservation.
If an existing payment method on your account is incorrect (ex: an expired credit card), you can update it or add a new payment method.
Edit a payment method for upcoming payments
If you have an existing reservation with payments scheduled for a future date, such as a long-term reservation, you can change the payment method for the scheduled future payments.
and select the trip that you want to change and select the trip that you want to changeRemove a payment method
You can remove a payment method from your account unless it’s being used on a pending or active reservation or a past reservation that ended less than 14 days ago. You also can’t remove your payment method if your Host has requested a reimbursement from you and Airbnb is reviewing their request.
Add a payment method
You can add a credit or debit card or another payment method to your account.
Set a default payment method
You can choose which payment method appears first on your list of available payment methods.
While it’s rare, sometimes a Host may need to cancel a reservation. We understand this can impact your plans in a big way. Rest assured that every booking made on Airbnb comes with AirCover, protection for guests against significant issues, including Host cancellations within 30 days of check-in.
In the unlikely event a Host needs to cancel your booking within 30 days of check-in, you’ll automatically get a refund and we can help you find a similar or better home to rebook.
What to expect if your reservation is canceled
When a cancellation occurs, you’ll get an email with full details, including your refund info. Refund times may differ depending on how you paid.
If your cancellation happens within 30 days of check-in, we can also assist in rebooking a comparable or better listing.
Have questions? Check out our Rebooking and Refund Policy for details and limitations of AirCover.
As always, you can contact us if you need more help.
You just made a reservation—congrats! So, what happens next? Your payment method will be charged as soon as your reservation is confirmed (excluding security deposits). This applies for Instant Book, too.
No matter how far in advance you book, the Host doesn’t receive payment until 24 hours after your scheduled check-in. This gives both of you time to make sure everything is as expected.
Payment plan
If you choose a payment plan, you’ll pay a portion of the total upon confirmation, and the remaining balance will be automatically charged on the date(s) listed at checkout.
Long-term reservations
For reservations of 28 nights or more, you’ll be charged an initial down payment for the first month upon confirmation. After that, you’ll be charged monthly. You can review the dates of your monthly payments during checkout. Get more detail on paying for long-term reservations.
Scheduled payments
To check when you’ll be charged for upcoming payments, after your receipt is issued:
and select the trip that you want to change and select the trip that you want to changeClick one of our contacts below to chat on WhatsApp
